Antoine Pezé
FR

About

Antoine Pezé

User listening specialist, designer and developer. I design and build websites and applications starting from what matters most: understanding user needs.

UX consultant since 2013, I teach Design Thinking, user research and active listening at Gobelins and EEMI (two leading Paris design schools). I co-founded Synopsis, an AI platform for user feedback analysis.

My journey

It all started in 2015 with a fascination for the emotions hiding behind words. This curiosity pushed me toward active listening, user interviews, and a deep understanding of human needs.

Starting as a UX designer, then UX researcher, I moved into product management, product strategy and development. Today, I support my clients from listening to user needs all the way to production.

Projects

Synopsis

Co-founder

AI social listening platform that turns user feedback into actionable recommendations.

RiftManager

Creator

Companion app for competitive trading-card players. 2,500+ downloads.

Stackeo

CPO & co-founder

SaaS platform to industrialize connectivity and IoT solutions at scale.

UX Manager

Creator

Mobile companion app for UX/PM: 167 knowledge cards and 33 workshop activities.

View all projects

They trusted me

Gobelins EEMI Sorbonne Nouvelle HETIC Ubisoft Accor Leroy Merlin Meetic EDF Société Générale Essilor Bouygues Orange L'Occitane Kiabi OCTO Technology

Teaching

I've been teaching at EEMI since 2018 and at Gobelins since 2020. I also speak at Sorbonne Nouvelle, HETIC, and at companies like Ubisoft, Accor, Leroy Merlin, and Meetic.

I believe sharing is the best way to learn — that's why my 30 course materials are openly available on the courses page.

Find me

Book a call Coaching

My talks and trainings

2025 Jury sessions and master's thesis mentoring at Gobelins, talk on AI and customer relationships

July

  • Jury for commissioned UX student projects — Gobelins (Paris design school)
  • Mentored 4 students on their master's thesis — Gobelins

April

  • 1-day workshop on experience maps — Gobelins

March

  • Talk on AI's impact and behavior anticipation in customer relationships
  • Mentored 2 students on their master's thesis — Gobelins
2024 AI & UX talks (Tech for Retail, BigBoss, Sorbonne), classes at Gobelins, individual coaching

December

  • 3-day workshop on user research, experience maps and AI in research — Gobelins

November

  • Identifying psychological levers in AI-based customer feedback analysis — Tech for Retail

October

  • Talk on AI-based social listening for user research — Popup Design Lab Meetup
  • Talk on customer feedback impact for Customer Experience teams — BigBoss
  • Intro to UX for digital students — Sorbonne Nouvelle (Paris)

September

  • Talk on customer feedback impact — FrenchForum de la Baule
  • Talk on AI-based social listening for user research — UXR Guild Event
  • Intro to UX for digital students — Sorbonne Nouvelle
  • Mentored 1 student on their master's thesis — Gobelins

April

  • Customer feedback talk — BigBoss
  • Jury for commissioned UX student projects — Gobelins
  • Round table: Bridging the Language Gap in 2024 — University of Strasbourg

February

  • Workshop on better integration of user needs

January

  • Mentored a project team on their commissioned project — Gobelins
2023 Flupa UX Camp workshops, NPS/CSAT talk, sessions at Gobelins, Meetic, Zodio

December

  • 2-day workshop on user research, interviews and experience maps — Gobelins

November

  • Hosted a 30-people workshop on customer feedback in UX — Flupa UX Camp
  • Jury for commissioned UX student projects — Gobelins

October

  • 1-day workshop on emotions in the workplace — Gobelins
  • Talk on writing NPS and CSAT questionnaires — French Design Society

June

  • 1-day workshop on UX and active listening in UX research
  • Customer feedback talk — BigBoss
  • Mentored 2 students on their master's thesis — Gobelins

April

  • Talk on the impact of emotions in the workplace — Meetic

February

  • Coaching a professional on rolling out UX practices — Zodio
  • Half-day class on emotions and user research — Gobelins
2022 Classes and juries at Gobelins, UX brown bag at Ekwateur

December

  • 2-day workshop on user research, interviews and experience maps — Gobelins

October

  • UX brown bag (lunch & learn) — Ekwateur

July

  • 2-day workshop on user research, interviews and experience maps — Gobelins

June

  • Mentored 2 students on their master's thesis — Gobelins
  • Jury for commissioned UX student projects — Gobelins
  • 1-day workshop on experience maps — Gobelins

January

  • Half-day class on emotions and user research — Gobelins
  • Coaching a project team on their commissioned project — Gobelins
2021 Cognito'conf talk, 5-day UX design at Gobelins, EEMI classes, first juries

December

  • 2-day workshop on facilitating UX workshops — Gobelins

November

  • 4 half-day classes on the impact of emotions in the workplace — EEMI BA4
  • 4 half-day classes on user research techniques — EEMI BA3
  • Jury for commissioned UX student projects — Gobelins

June

  • Jury for commissioned UX student projects — Gobelins
  • 5-day UX design workshop facilitation — Gobelins, professional training
  • Mentored 2 students on their master's thesis — Gobelins

April

  • Talk: UX research at startups — Cognito'conf 2021
  • Jury for commissioned UX student projects — Gobelins

February

  • Half-day class on emotions and user research — Gobelins
  • Mentored 2 students on their master's thesis — Gobelins

January

  • Half-day class on emotions and user research — Gobelins
  • Jury for Design Sprint defense — EEMI BA3
2020 EEMI courses launch (Design Sprint, emotions, research), first Gobelins classes

Sept. to Dec.

  • 8 half-day classes on Design Sprint — EEMI BA3
  • 4 half-day classes on user research techniques — EEMI BA3
  • 4 half-day classes on the impact of emotions — EEMI BA4

July

  • 1-day class on the impact of emotions — Gobelins

January

  • 4 half-day classes on the impact of emotions — EEMI BA4
2019 Brown bags at Accor, Ubisoft, Bouygues; classes at EEMI/HETIC; Human Talks talk; podcast

December

  • UX brown bag — Soft-team

November

  • Smart City conference host — EBG and Atecna

October

  • Design Thinking brown bag — Accor
  • 8 half-day classes on Design Sprint — HETIC BA3

September

  • UX Lean Coffee brown bag — Ubisoft
  • All about user testing brown bag — Edelia (EDF)
  • 22 half-day classes on Design Sprint and user research — EEMI BA3
  • 4 half-day classes intro to Design Thinking — EEMI BA2
  • Talk: Bringing emotions into your retrospectives — Human Talks
  • Podcast: UX consultant — Hémisphère Droit
  • All about user testing brown bag — Bouygues

January

  • 1-day management and active-listening feedback training — Atecna
2018 Active listening trainings (Adeo, Leroy Merlin), Agile Tour Lille talk, EEMI classes, multiple brown bags

December

  • Design Thinking Lean Coffee brown bag — Safran
  • 1-day active listening training — Adeo (Leroy Merlin holding)

November

  • Talk: How we built a Digital Factory at Adeo — Agile Tour Lille
  • 8 half-day classes intro to Design Thinking — EEMI BA2

September

  • UX brown bag — Conforama

August

  • 1-day active listening training — Leroy Merlin

July

  • Design Thinking brown bag — Edelia (EDF)
  • UX brown bag — Société Générale
  • All about user testing brown bag — Younited Credit
  • 1-day active listening training — Leroy Merlin

June

  • 1-day active listening training — Leroy Merlin
  • Design Thinking Lean Coffee brown bag — Soft-team

April

  • 1-day active listening training — Adeo

March

  • Lean Startup brown bag — BRED

January

  • UX & Agile Lean Coffee brown bag — CONECS
2017 E1 Toulon and UX Republic talks, active listening trainings (Kiabi, Happychic, Atecna), multiple brown bags

December

  • Talk: UX, its life, its work — Adeo (Leroy Merlin holding)

November

  • UX Lean Coffee brown bag — L'Occitane

October

  • 1-day active listening training — Atecna
  • Lean UX brown bag — Content Square

September

  • 1-day active listening training — Kiabi
  • 1-day active listening training — Happychic
  • 1-day active listening training — Atecna

June

  • Design Thinking brown bag — Essilor
  • Talk: Empathic prioritization — E1 Conference Toulon
  • Talk: What is UX — Adeo (Leroy Merlin holding)
  • Round table: PO, PM, UX, BA, who does what? — UX Republic Paris
  • Coaching a UX and Product Management team — Adeo

March

  • 2-day Designing a product through UX training — OCTO Technology
  • 40+ brown bags hosted at OCTO Technology since 2014
2016 Agile Tour Lille talk, OCTO Technology trainings, brown bags at Orange and Soft-team

November

  • UX brown bag — Soft-team
  • Talk: Bringing emotions into Agile — Agile Tour Lille

September

  • 2-day Designing a product through UX training — OCTO Technology

June

  • Lean UX brown bag — Orange
  • 2-day Designing a product through UX training — OCTO Technology
2015 Talks at FLUPA UX Days, Human Talks Paris, Cognitoconf Bordeaux; OCTO Technology training

June

  • Talk: Into the unknown, discovering Lean UX — FLUPA UX Days
  • Talk: UX in my Agile team! — Human Talks Paris
  • Talk: UX and Agile — Cognitoconf Bordeaux (ENSC)
  • 2-day Designing a product through UX training — OCTO Technology