Antoine Pezé

I'm Antoine.

I design, teach and build digital products, always starting from the same place: listening to people.

A cognitive engineer by training, I've spent thirteen years across user research, design and product leadership: consulting firms, large groups, and two startups I co-founded. Today I teach at Gobelins and Sorbonne Nouvelle in Paris, I coach teams and individuals, and I build my own apps.

My professional background, mission by mission →
Antoine Pezé

“Behind every emotion, there is a need. Learning to listen to it makes life easier.”

Since 2013

Listening

It all starts at ENSC in Bordeaux, where cognitive engineering teaches me how humans work so I can design systems that fit them. Listening quickly becomes my passion: the emotions behind words, the gap between what people say they do and what they actually do. I share it on my YouTube channel about active listening.

The YouTube channel →

Since 2017

Teaching

I teach user research and UX at Gobelins and Sorbonne Nouvelle, mostly through workshops. I also mentor students on their master's thesis and projects, and sit on juries. My 30 course materials are freely available: sharing is still the best way to learn.

Course materials →

Always

Being on stage

Outside work, I perform with my troupes: improv theatre, stage combat and lightsaber choreography. That's where I learned to listen, bounce back and keep a rhythm, and it's what makes me comfortable facilitating a thirty-person workshop or holding a room. I've given more than ten conference talks since 2015, most recently at FLUPA UX Days 2026.

My talks and classes →
100+
talks, classes and workshops since 2015
20
conference talks and panels
15
master's theses mentored at Gobelins
8
project juries

My talks and classes

Classes, talks, juries and mentoring, year by year.

  1. 2026 Talk at FLUPA UX Days, FLUPA board, user research and UX classes at Gobelins

    December (upcoming)

    • User research class · Gobelins (Paris design school)

    November (upcoming)

    • UX class · Gobelins

    September

    • User research class · Gobelins

    May

    • Talk: The choices we didn't make, when a designer takes back power over the code · FLUPA UX Days

    February

    • User research class · Gobelins

    2025 · 2026 season

    • Board member of FLUPA, the French association of UX professionals
  2. 2025 Jury sessions and master's thesis mentoring at Gobelins, talk on AI and customer relationships

    July

    • Jury for commissioned UX student projects · Gobelins (Paris design school)
    • Mentored 4 students on their master's thesis · Gobelins

    April

    • 1-day workshop on experience maps · Gobelins

    March

    • Talk on AI's impact and behavior anticipation in customer relationships
    • Mentored 2 students on their master's thesis · Gobelins
See all years
  1. 2024 AI & UX talks (Tech for Retail, BigBoss, Sorbonne), classes at Gobelins, individual coaching

    December

    • 3-day workshop on user research, experience maps and AI in research · Gobelins

    November

    • Identifying psychological levers in AI-based customer feedback analysis · Tech for Retail

    October

    • Talk on AI-based social listening for user research · Popup Design Lab Meetup
    • Talk on customer feedback impact for Customer Experience teams · BigBoss
    • Intro to UX for digital students · Sorbonne Nouvelle (Paris)

    September

    • Talk on customer feedback impact · FrenchForum de la Baule
    • Talk on AI-based social listening for user research · UXR Guild Event
    • Intro to UX for digital students · Sorbonne Nouvelle
    • Mentored 1 student on their master's thesis · Gobelins

    April

    • Customer feedback talk · BigBoss
    • Jury for commissioned UX student projects · Gobelins
    • Round table: Bridging the Language Gap in 2024 · University of Strasbourg

    February

    • Workshop on better integration of user needs

    January

    • Mentored a project team on their commissioned project · Gobelins
  2. 2023 Flupa UX Camp workshops, NPS/CSAT talk, sessions at Gobelins, Meetic, Zodio

    December

    • 2-day workshop on user research, interviews and experience maps · Gobelins

    November

    • Hosted a 30-people workshop on customer feedback in UX · Flupa UX Camp
    • Jury for commissioned UX student projects · Gobelins

    October

    • 1-day workshop on emotions in the workplace · Gobelins
    • Talk on writing NPS and CSAT questionnaires · French Design Society

    June

    • 1-day workshop on UX and active listening in UX research
    • Customer feedback talk · BigBoss
    • Mentored 2 students on their master's thesis · Gobelins

    April

    • Talk on the impact of emotions in the workplace · Meetic

    February

    • Coaching a professional on rolling out UX practices · Zodio
    • Half-day class on emotions and user research · Gobelins
  3. 2022 Classes and juries at Gobelins, UX brown bag at Ekwateur

    December

    • 2-day workshop on user research, interviews and experience maps · Gobelins

    October

    • UX brown bag (lunch & learn) · Ekwateur

    July

    • 2-day workshop on user research, interviews and experience maps · Gobelins

    June

    • Mentored 2 students on their master's thesis · Gobelins
    • Jury for commissioned UX student projects · Gobelins
    • 1-day workshop on experience maps · Gobelins

    January

    • Half-day class on emotions and user research · Gobelins
    • Coaching a project team on their commissioned project · Gobelins
  4. 2021 Cognito'conf talk, 5-day UX design at Gobelins, EEMI classes, first juries

    December

    • 2-day workshop on facilitating UX workshops · Gobelins

    November

    • 4 half-day classes on the impact of emotions in the workplace · EEMI BA4
    • 4 half-day classes on user research techniques · EEMI BA3
    • Jury for commissioned UX student projects · Gobelins

    June

    • Jury for commissioned UX student projects · Gobelins
    • 5-day UX design workshop facilitation · Gobelins, professional training
    • Mentored 2 students on their master's thesis · Gobelins

    April

    • Talk: UX research at startups · Cognito'conf 2021
    • Jury for commissioned UX student projects · Gobelins

    February

    • Half-day class on emotions and user research · Gobelins
    • Mentored 2 students on their master's thesis · Gobelins

    January

    • Half-day class on emotions and user research · Gobelins
    • Jury for Design Sprint defense · EEMI BA3
  5. 2020 EEMI courses launch (Design Sprint, emotions, research), first Gobelins classes

    Sept. to Dec.

    • 8 half-day classes on Design Sprint · EEMI BA3
    • 4 half-day classes on user research techniques · EEMI BA3
    • 4 half-day classes on the impact of emotions · EEMI BA4

    July

    • 1-day class on the impact of emotions · Gobelins

    January

    • 4 half-day classes on the impact of emotions · EEMI BA4
  6. 2019 Brown bags at Accor, Ubisoft, Bouygues; classes at EEMI/HETIC; Human Talks talk; podcast

    December

    • UX brown bag · Soft-team

    November

    • Smart City conference host · EBG and Atecna

    October

    • Design Thinking brown bag · Accor
    • 8 half-day classes on Design Sprint · HETIC BA3

    September

    • UX Lean Coffee brown bag · Ubisoft
    • All about user testing brown bag · Edelia (EDF)
    • 22 half-day classes on Design Sprint and user research · EEMI BA3
    • 4 half-day classes intro to Design Thinking · EEMI BA2
    • Talk: Bringing emotions into your retrospectives · Human Talks
    • Podcast: UX consultant · Hémisphère Droit
    • All about user testing brown bag · Bouygues

    January

    • 1-day management and active-listening feedback training · Atecna
  7. 2018 Active listening trainings (Adeo, Leroy Merlin), Agile Tour Lille talk, EEMI classes, multiple brown bags

    December

    • Design Thinking Lean Coffee brown bag · Safran
    • 1-day active listening training · Adeo (Leroy Merlin holding)

    November

    • Talk: How we built a Digital Factory at Adeo · Agile Tour Lille
    • 8 half-day classes intro to Design Thinking · EEMI BA2

    September

    • UX brown bag · Conforama

    August

    • 1-day active listening training · Leroy Merlin

    July

    • Design Thinking brown bag · Edelia (EDF)
    • UX brown bag · Société Générale
    • All about user testing brown bag · Younited Credit
    • 1-day active listening training · Leroy Merlin

    June

    • 1-day active listening training · Leroy Merlin
    • Design Thinking Lean Coffee brown bag · Soft-team

    April

    • 1-day active listening training · Adeo

    March

    • Lean Startup brown bag · BRED

    January

    • UX & Agile Lean Coffee brown bag · CONECS
  8. 2017 E1 Toulon and UX Republic talks, active listening trainings (Kiabi, Happychic, Atecna), multiple brown bags

    December

    • Talk: UX, its life, its work · Adeo (Leroy Merlin holding)

    November

    • UX Lean Coffee brown bag · L'Occitane

    October

    • 1-day active listening training · Atecna
    • Lean UX brown bag · Content Square

    September

    • 1-day active listening training · Kiabi
    • 1-day active listening training · Happychic
    • 1-day active listening training · Atecna

    June

    • Design Thinking brown bag · Essilor
    • Talk: Empathic prioritization · E1 Conference Toulon
    • Talk: What is UX · Adeo (Leroy Merlin holding)
    • Round table: PO, PM, UX, BA, who does what? · UX Republic Paris
    • Coaching a UX and Product Management team · Adeo

    March

    • 2-day Designing a product through UX training · OCTO Technology
    • 40+ brown bags hosted at OCTO Technology since 2014
  9. 2016 Agile Tour Lille talk, OCTO Technology trainings, brown bags at Orange and Soft-team

    November

    • UX brown bag · Soft-team
    • Talk: Bringing emotions into Agile · Agile Tour Lille

    September

    • 2-day Designing a product through UX training · OCTO Technology

    June

    • Lean UX brown bag · Orange
    • 2-day Designing a product through UX training · OCTO Technology
  10. 2015 Talks at FLUPA UX Days, Human Talks Paris, Cognitoconf Bordeaux; OCTO Technology training

    June

    • Talk: Into the unknown, discovering Lean UX · FLUPA UX Days
    • Talk: UX in my Agile team! · Human Talks Paris
    • Talk: UX and Agile · Cognitoconf Bordeaux (ENSC)
    • 2-day Designing a product through UX training · OCTO Technology

Schools and companies where I've taught or consulted

  • Gobelins
  • EEMI
  • Sorbonne Nouvelle
  • HETIC
  • Ubisoft
  • Accor
  • Leroy Merlin
  • Meetic
  • EDF
  • Société Générale
  • Essilor
  • Bouygues
  • Orange
  • L'Occitane
  • Kiabi
  • OCTO Technology

Let's talk

A question, a project, a talk? Write to me or find me online.